Skip to main content

Wholesale Client

A wholesale client is a sophisticated investor or large business that receives reduced consumer protections under the assumption they have greater financial knowledge and resources to assess products independently.

Detailed Explanation

Wholesale clients, also called sophisticated or professional investors, are individuals or organizations that meet specific criteria under section 761G of the Corporations Act 2001. They receive reduced regulatory protections on the basis they have sufficient knowledge, experience, and resources to make informed decisions without extensive disclosure. Wholesale client categories include: businesses with 100+ employees (for general insurance) or 20+ employees (for financial products); individuals or entities investing $500,000 or more; individuals with net assets of $2.5 million+ or gross income of $250,000+ per year (certified by a qualified accountant); professional investors like AFSL holders or registered trustees; and listed entities or related bodies corporate. Wholesale clients do not receive: Product Disclosure Statements; cooling-off rights; certain conflicted remuneration protections; or automatic access to AFCA (though some may access AFCA under specific circumstances). The reduced protections reflect that wholesale clients can negotiate terms directly, conduct due diligence, and access independent advice. Financial service providers must properly assess and document wholesale client classification - improper classification to avoid obligations is a serious breach.

Common Misconceptions

  • Wholesale status doesn't mean you get better products or pricing - it simply means you receive fewer regulatory protections
  • Being classified wholesale for one purpose doesn't make you wholesale for all investments - it can vary by product and transaction value
  • Wholesale clients can still pursue legal action for misleading conduct or breaches of contract - they simply don't get certain regulatory protections like PDSs

Real-World Examples

  • A property development company with 150 employees purchasing project insurance is a wholesale client and doesn't receive a PDS or cooling-off rights

  • An individual investing $750,000 in a life insurance bond is treated as a wholesale client for that transaction and doesn't receive standard disclosure documents

  • A small manufacturing business with 80 employees is a retail client when buying their general insurance and receives full consumer protections including access to AFCA

Ready to protect your future?

Get a personalized insurance quote tailored to your needs.