Product Disclosure Statement (PDS)
A PDS is a mandatory legal document that insurers must provide to consumers, containing essential information about an insurance policy's features, benefits, risks, costs, and terms and conditions.
Detailed Explanation
Common Misconceptions
- •The PDS is not the same as the full policy wording - while it contains key information, the complete terms and conditions may be in a separate document
- •Receiving a PDS does not mean the insurance is suitable for you - you must assess whether it meets your personal circumstances
- •Not reading the PDS does not exempt you from policy exclusions or limitations - you're bound by the terms whether you read them or not
Real-World Examples
A home insurance PDS clearly excluded flood damage, but the policyholder didn't read it; when their home flooded, the claim was validly denied based on the disclosed exclusion
A travel insurance PDS was found to contain misleading information about COVID-19 coverage; ASIC required the insurer to issue a supplementary PDS and contact all affected customers
A consumer compared PDSs from multiple income protection insurers, discovering significant differences in waiting periods and benefit periods that affected their choice
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Related Terms
Explore related insurance concepts
- ASIC (Australian Securities and Investments Commission)ASIC is Australia's corporate, markets, and financial services regulator that oversees insurance companies, financial advisers, and ensures compliance with consumer protection laws.
- Financial Services Guide (FSG)An FSG is a mandatory document that financial advisers and insurance brokers must provide, explaining their services, fees, potential conflicts of interest, and how they are remunerated.
- Target Market Determination (TMD)A TMD is a public document that describes the class of consumers a financial product is designed for, ensuring products are distributed to appropriate customers under design and distribution obligations.
- Duty to Take Reasonable CareThis duty, introduced in 2021, requires consumers to take reasonable care not to make misrepresentations to insurers when applying for insurance or making claims, replacing the previous duty of disclosure.