Skip to main content

Pre-existing Condition

A health condition, illness, injury, or symptom that existed before you purchased insurance or before coverage began. Pre-existing conditions are typically subject to waiting periods or permanent exclusions, meaning claims related to these conditions may not be covered for a specified period or at all.

Detailed Explanation

Pre-existing conditions are a fundamental concept in Australian insurance underwriting, representing health issues that existed prior to policy commencement and therefore weren't unknowable risks the insurer could price for at the outset. Australian insurers define pre-existing conditions broadly to include not just diagnosed illnesses but also symptoms you experienced, medical advice you received, or conditions for which a reasonable person would have sought medical attention. This definition is critical - even if you didn't know you had diabetes, if you experienced symptoms like excessive thirst and frequent urination before applying, it may be considered pre-existing. The treatment of pre-existing conditions varies by policy type and insurer. For individually underwritten policies (where you answer health questions), disclosed pre-existing conditions typically result in either permanent exclusions (the condition and related complications are never covered), premium loadings (higher cost to cover the condition), or temporary exclusions (e.g., 12-24 months before coverage applies). Undisclosed pre-existing conditions can lead to claim denial or policy voidance if the insurer can prove you failed to disclose material information. For income protection insurance, pre-existing condition exclusions are common, particularly for musculoskeletal and mental health conditions. Australian consumer protection requires insurers to clearly define what constitutes pre-existing and the exclusion periods applied. The Insurance Contracts Act allows policyholders to dispute pre-existing condition claim denials if they can demonstrate they genuinely didn't know about the condition or its significance. Some Australian group insurance policies (through superannuation) offer limited cover without health checks but impose blanket pre-existing condition exclusions for the first 1-3 years. Understanding pre-existing condition terms is crucial when purchasing insurance - full disclosure during application, despite potentially resulting in exclusions or loadings, is preferable to non-disclosure which can void coverage entirely when you need it most.

Common Misconceptions

  • That pre-existing only means formally diagnosed conditions - symptoms, medical consultations, or conditions a reasonable person would have noticed can all be considered pre-existing
  • That pre-existing condition exclusions expire after the waiting period - some exclusions are permanent for the life of the policy, not just temporary waiting periods
  • That you can hide pre-existing conditions and claim for them later - insurers investigate claims thoroughly and can access medical records with your consent, often discovering undisclosed conditions and voiding coverage

Real-World Examples

  • A policyholder experienced back pain for 6 months before applying for income protection but didn't seek treatment. When claiming 18 months later for a diagnosed herniated disc, the insurer denies the claim as pre-existing based on the prior symptoms, even without formal diagnosis

  • An applicant fully discloses their Type 2 diabetes history. The insurer issues income protection with a permanent exclusion for diabetes-related claims but covers all other conditions. Five years later, a claim for a broken leg is paid without issue

  • A superannuation-based group insurance policy with a 2-year pre-existing condition exclusion receives a claim after 28 months for a heart condition. The insurer investigates and finds medical records showing chest pain consultations 3 years prior. The claim is denied as pre-existing, despite occurring after the 2-year exclusion period, because the condition existed before policy commencement

Ready to protect your future?

Get a personalized insurance quote tailored to your needs.